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Oracle Fusion Learning Cloud: Error Occurred When A Scheduled Resource Alert Ran (Doc ID 2738749.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, OLC Approvals/Notifications

When attempting to run custom alert, the following error occurs intermittently

ERROR
-----------------------
oracle.jbo.JboException: URL =http://fa-internal.oracleoutsourcing.com:10663/hcmRestApi/resources/latest/learnerLearningRecords?limit=1&totalResults=true&finder=findByAlertId;Resource=learnerLearningRecords,AlertId=300000010585665,AlertLastRunDate=2020-11-16+07:19:42.823,AlertRunDebugFlag=N,AlertRunStartDate=2020-11-17+07:19:41.918&onlyData=true&offset=0,Status Code Returned in Request Internal Server Error
at oracle.apps.hcm.common.core.alerts.processing.utils.ResourceAlertProcessingUtils.getJsonContent(ResourceAlertProcessingUtils.java:1307)
at oracle.apps.hcm.common.core.alerts.processing.utils.ResourceAlertProcessingUtils.invokeGetMethodWithLimit(ResourceAlertProcessingUtils.java:1270)
at oracle.apps.hcm.common.core.alerts.processing.utils.ResourceAlertProcessingUtils.getTotalResults(ResourceAlertProcessingUtils.java:379)
at oracle.apps.ess.hcm.common.core.alerts.program.HcmResourceAlertRun.handlePhase1(HcmResourceAlertRun.java:316)
at oracle.apps.ess.hcm.common.core.alerts.program.HcmResourceAlertRun.execute(HcmResourceAlertRun.java:67)
at oracle.apps.fnd.applcp.request.exec.AsyncExecutableWrapper.executeHelper(AsyncExecutableWrapper.java:162)
at oracle.apps.fnd.applcp.request.exec.ExecWrapperBase.execute(ExecWrapperBase.java:174)
at oracle.apps.fnd.applcp.request.exec.AsyncExecutableWrapper.execute(AsyncExecutableWrapper.java:137)
at oracle.as.scheduler.rp.JavaSysExecWrapper$1.run(JavaSysExecWrapper.java:424)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
at oracle.security.jps.internal.jaas.AccActionExecutor.execute(AccActionExecutor.java:74)
at oracle.security.jps.internal.jaas.AbstractSubjectSecurity$ActionExecutorWrapper.execute(AbstractSubjectSecurity.java:242)
at oracle.security.jps.internal.jaas.CascadeActionExecutor$SubjectPrivilegedExceptionAction.run(CascadeActionExecutor.java:83)

Cause

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In this Document
Symptoms
Cause
Solution


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