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Cannot Create Site, Error Prefix Already Exists (Doc ID 2739031.1)

Last updated on MARCH 22, 2024

Applies to:

Content and Experience Cloud Classic - Version 19.3.2 and later
Content and Experience Cloud Service - Version 20.1.2 and later
Content and Experience Cloud - Version 20.4.2 and later
Information in this document applies to any platform.


In attempting to create a site with the same name as a previously deleted site and receiving an error saying a site by that name already exists.

How can we be sure it is fully deleted?

Error: A site with the prefix already exists. Change the site prefix and submit your request again.



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