My Oracle Support Banner

Unable To Save Custom View In Project Mailbox (Doc ID 2739592.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Primavera Unifier Cloud Service - Version 18.8.7.0 to 19.12.10.0 [Release 18.8 to 19.12]
Primavera Unifier - Version 18.8.7.0 to 19.12.10.0 [Release 18.8 to 19.12]
Information in this document applies to any platform.

Symptoms

When viewing a Project Mailbox, it supposed to be possible to create a Custom View for filtering Project Email, however, the Custom View cannot be saved.
 

EXPECTED BEHAVIOR
-----------------------
Users should be able to create a Custom View to filter the list of Email to what they want to see, such as Email "Received in the last 7 days" for example.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into the Unifier Environment.
  2. Navigate to the Project/Shell > Project Mailbox > Inbox
  3. Click drop down for View > Create New View
  4. In New View page, enter new view name > Select columns, filters, etc > Click Save.
  5. Go back to drop down and the View was not saved.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.