After Upgrade To Unifier Version 20.12, the Project/Shell Dashboards Are Not Displaying Any Data Or the Correct Formatting
(Doc ID 2739599.1)
Last updated on MARCH 23, 2021
Applies to:
Primavera Unifier Cloud Service - Version 20.12 to 20.12 [Release 20.12]Information in this document applies to any platform.
Symptoms
After an upgrade from Primavera Unifier version 20.11 to 20.12, the Project/Shell Dashboard is missing many columns, all rows and has no data. What is displayed is almost a blank screen. But the same Dashboard was displaying several columns and rows of data as expected prior to the upgrade while at version 20.11.
EXPECTED BEHAVIOR
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Expecting the Project/Shell Dashboard to display the same data that it previously displayed before upgrade to 20.12.
STEPS
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The issue can be reproduced at will with the following steps:
- Log into the Unifier Environment.
- Navigate to the Project/shell where the issue has been observed.
- Home node > Click "3 dots" on right > Select "Dashboard 1" > Click on tab "Dashboard Tab" > Note that many columns and all rows of data are missing, there is no data displayed.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |