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After Upgrade To Unifier Version 20.12, the Project/Shell Dashboards Are Not Displaying Any Data Or the Correct Formatting (Doc ID 2739599.1)

Last updated on MARCH 23, 2021

Applies to:

Primavera Unifier Cloud Service - Version 20.12 to 20.12 [Release 20.12]
Information in this document applies to any platform.

Symptoms

After an upgrade from Primavera Unifier version 20.11 to 20.12, the Project/Shell Dashboard is missing many columns, all rows and has no data.  What is displayed is almost a blank screen. But the same Dashboard was displaying several columns and rows of data as expected prior to the upgrade while at version 20.11.


EXPECTED BEHAVIOR
-----------------------
Expecting the Project/Shell Dashboard to display the same data that it previously displayed before upgrade to 20.12.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into the Unifier Environment.
  2. Navigate to the Project/shell where the issue has been observed.
  3. Home node > Click "3 dots" on right > Select "Dashboard 1" > Click on tab "Dashboard Tab" > Note that many columns and all rows of data are missing, there is no data displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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