My Oracle Support Banner

Unable To Open Commerce Components In Migration Center Due to 500 Internal Server Error (Doc ID 2739685.1)

Last updated on MAY 11, 2021

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 20 B to 21 A [Release 20 to 21]
Information in this document applies to any platform.

Symptoms

When attempting to open commerce components in migration packages or perform migrations, the following error occurs after several minutes of the page loading:

(500) Internal Server Error : Unknown cause

Changes

 Environment was upgraded to version 20B or later

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.