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Multi Site: Email Content Refers to a Site after its Account Contract is Deleted (Doc ID 2739798.1)

Last updated on DECEMBER 24, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Reported Version: 20.3.3

Symptoms

Per Using Oracle Commerce Cloud > Work with account contracts, an Account Contract can be created per published site.  When an Account is associated with 2 Account Contracts and one of Contracts is deleted, new Contact (user) associated with the Account receives email referring to the site whose contract was removed.

Reproducible Steps:
1. Open Account A in Admin UI.
2. Open 'Contract' tab, Contract 1 is displayed.
3. Site dropdown, change from Site A to Site B.
4. Press 'New Contract'

Site: Site B
Contact Name: Contract 2
Catalog: <catalog> 
Price List Group: <price group>

5. Open Contract 2 in 'Contract' tab for Account A.
6. Delete
7. Create a new Contact (user)
8. For Account Memberships, select Account A

Actual Behavior:

Expected Behavior:

Cause

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In this Document
Symptoms
Cause
Solution
References


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