My Oracle Support Banner

Fusion HCM Global Human Resource "String Index Out Of Range - 14" - Error Occurred When Click On Contact Info Tab (Doc ID 2740059.1)

Last updated on OCTOBER 11, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Global Human Resources

When attempting to access contact info page,
the following error occurs.

ERROR
-----------------------
String Index Out of Range - 14


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login
2. Try accessing contact info page
3. Error is occurring.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access contact info page.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.