My Oracle Support Banner

Error : A connection to the server has failed. (status=503) occurs intermittently when users are working in FCCS Application (Doc ID 2740295.1)

Last updated on NOVEMBER 02, 2022

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version 16.05 and later
Information in this document applies to any platform.

Symptoms

When users are working in FCCS application, they are getting an intermittent error A connection to the server has failed. (status=503). What is the cause of the error?

When running the Fiddler trace, it shows the below details.

Symantec: Network Error : Your request could not be completed.

The URL you requested at <EPM Cloud Workspace URL?, could not be reached by the network. The site's server may be down or experiencing a high level of traffic. The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

Tech support information: tcp_error more less

Note: If you are experiencing unexpected denied access, kindly do close and reopen your browser and visit www.google.com first before try again to the desired websites.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.