Why Unable To Issue Refund To Customer For Overpayment Receipt? (Doc ID 2740389.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Why Unable to Issue Refund to Customer for Overpayment receipt ?

Navigation:

Manage Receipts--> Query the receipt --> Click on Action -->more-->Issue Refund

Issue refund option is disabled

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