Same Task Going To 2 Users RF Device At The Same Time
(Doc ID 2740622.1)
Last updated on DECEMBER 29, 2020
Applies to:
Oracle Warehouse Management Enterprise Edition Cloud Service - Version 20.4 and laterInformation in this document applies to any platform.
Symptoms
On : 20.4 version, Core Product Functionality
ACTUAL BEHAVIOR
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Same task going to 2 users RF device at the same time.
EXPECTED BEHAVIOR
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Same task going to 1 user RF device only.
STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Oracle WMS on Cloud
2. Navigation Path: RF > Execute Task
Scenario:
In the xxx facility, task ending in 1234 was picked up on two RF devices (and users) at the exact same time.
The users tried to back out of order/task to rerun the task to workaround issue, but were presented the same task over again.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |