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Same Task Going To 2 Users RF Device At The Same Time (Doc ID 2740622.1)

Last updated on DECEMBER 29, 2020

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 20.4 and later
Information in this document applies to any platform.

Symptoms

On : 20.4 version, Core Product Functionality

ACTUAL BEHAVIOR
---------------

Same task going to 2 users RF device at the same time.

EXPECTED BEHAVIOR
-----------------------
Same task going to 1 user RF device only.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Oracle WMS on Cloud
2. Navigation Path: RF > Execute Task

Scenario:
In the xxx facility, task ending in 1234 was picked up on two RF devices (and users) at the exact same time.
The users tried to back out of order/task to rerun the task to workaround issue, but were presented the same task over again.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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