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Candidate Gets Error When Attempting to Open Attached PDF - Failed to Load PDF [20D] (Doc ID 2741066.1)

Last updated on APRIL 08, 2021

Applies to:

Oracle Taleo Recruiting - Career Section - Version N/A and later
Oracle Taleo Onboarding Cloud Service - Version 20D and later
Information in this document applies to any platform.

Symptoms

Candidate Submission PDF's or Onboarding Task PDF's - Click on a PDF attachment - get error: Failed to Load PDF

 

Changes

Steps to reproduce

Job application

  1. Log into the career site as a candidate
  2. Go to a job submission 
  3. Click the Attachments block
  4. Click on the attachment to view it
  5. Error says, Failed to load pdf document

 

Onboarding Tasks

  1. Log into the career sits as a candidate
  2. Go to Onboarding Tasks
  3. Access task that contains a PDF (EOffer or Content page)
  4. Attempt to view or download
  5. Error says, Failed to load pdf document

 

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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