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SALE_TENDER_REQ Error Does Not Get Removed On Correcting Sale Transactions In ReSA (Doc ID 2741122.1)

Last updated on APRIL 14, 2021

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

SALE_TENDER_REQ error does not get removed on correcting sale transactions in ReSA transaction screen.

Steps To Reproduce:

  1. Upload an RTLOG file for a SALE transaction WITHOUT any tender record. (The transaction would reflect in SA_ERROR table with error (SALE_TENDER_REQ).
  2. Change the transaction type to Even Exchange on the transaction maintenance screen.
  3. Click on Refresh Errors to confirm.
  4. Click on Yes and screen returns showing that the error has been corrected and record validated correctly.
  5. Go to Store Day Summary.
  6. Observe that Outstanding errors are still visible.
  7. Click on Audit/Total button to re-audit.
  8. Screen returns with error still displayed.
  9. Notice that "SA_ERROR" still shows that the error is not deleted.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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