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Running or Scheduling BI Publisher Reports With Email Delivery in the Oracle Cloud Hosted Environments Throws the Following Error - 552 Error: Too Much Mail Data (Doc ID 2741758.1)

Last updated on JANUARY 13, 2021

Applies to:

Primavera Analytics Cloud Service - Version 16.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and later
Primavera Unifier Cloud Service - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run or schedule a large report via email delivery,
the following error occurs.

ERROR
-----------------------
552 Error: Too much mail data.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Schedule a report or run a report with email delivery.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run or schedule large reports via email delivery.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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