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20D - Locations (LOC) Input Interface Appears Hung At Processing Started (Doc ID 2741871.1)

Last updated on JANUARY 12, 2021

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 20.4 and later
Information in this document applies to any platform.

Symptoms

On : 20.4 version, Input and Output Interfaces

ACTUAL BEHAVIOR
----------------------------
On 20D, upload the Location (LOC) Input Interface file and Run Interface.
The records started processing and can see the JOB created to run in background, however after 20 min the processing was not started.
At UI: Application Logs see the job with message: Processing file.

Log file shows: FileNotFoundError(2, 'No such file or directory')


EXPECTED BEHAVIOR
-----------------------
The location interface file (LOC) should shows completion of success or failure at the
UI: Application Log screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit via UI: Input Interface=
  Type:   Location
   Upload file
   Run Interface
   See Message:  Unprocessed


2. Review  UI: Application Logs
  See Module: Location Interface     Description:  Processing file xyz.psv.


Changes

 Upgrade to 20D.12a or higher.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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