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Not All Projects Are Visible on the EPS Page (Doc ID 2742084.1)

Last updated on FEBRUARY 09, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.9 to 20.12 [Release 20.9 to 20.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

P6 web users are NOT seeing all projects on the EPS page.

If user preferences are removed OR the user is re-created, for a short while they see all projects, but within a day or so the issue returns.

There are also performance delay going from tab to tab (ex. EPS to Activity, Project to Dashboard).


EXPECTED BEHAVIOR

All projects should always be visible on the EPS page.

 

The issue can be reproduced at will using the following steps:

  1. Login to P6 Web and use a view with the filter set to All projects.
  2. Navigate to the EPS page.
  3. Observe the reported behavior (changing views does not make a difference).

Changes

 

Cause

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