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After Upgrading MSDynamics to Unified UI and Installing New CPQ Solution Quotes Cannot Be Created or Edited in CPQ (Doc ID 2742415.1)

Last updated on JUNE 27, 2022

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 C and later
Information in this document applies to any platform.

Symptoms

When attempting to create or edit a CPQ quote from Microsoft Dynamics (MSDynamics) an HTTP 404 error is received along with a popup showing the below error:

TypeError: Cannot read property 'getFormContext' of undefined

Changes

 MSDynamics was updated to the Unified UI and the 19C CPQ Solution for Dynamics was installed.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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