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PRC:POR: Approved PO Document Returns The Seeded Report Template But Draft PO Returns Custom Template (Doc ID 2742424.1)

Last updated on FEBRUARY 02, 2021

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Purchasing - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

When clicking on View PDF in the draft or incomplete status then the custom report is showing which is as expected but when the PO is in Open status then the seeded PO PDF is showing.

Custom PO PDF should be available in all the statuses.

STEPS To Reproduce: 


The issue can be reproduced at will with the following steps:
Procurement --> Purchase Order
Create a PO
Click on the View PDF button in incomplete status, the PO PDF is correct (custom layout)
Approve the PO and now click on the View PDF button, the seeded report is showing.

Due to this issue, users cannot view the correct custom PO PDF report in approved PO

Cause

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In this Document
Symptoms
Cause
Solution
References


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