Fusion HCM Digital Assistant Configuration Error "An Application Error Occurred. See the Incident Log for More Information."
(Doc ID 2742629.1)
Last updated on OCTOBER 04, 2023
Applies to:
Oracle Digital Assistant for Fusion HCM Cloud Service - Version 11.13.20.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.10.0 version, Chat Bot
When attempting to configure Digital Assistant in Fusion Application,
the following error occurs.
ERROR
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"An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 15, Server Domain: FADomain, Server Instance: UIServer_1, Application Name: ORA_HCM_UIAPP.".
STEPS
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The issue can be reproduced at will with the following steps:
1. in a sandbox -> HCM Design Studio > Digital Assistant Configuration > Enter Server URL of the ODA Instance details and 'Web Channel ID' > Click on 'Save and Close'.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |