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ExaCC Gen1 - Cannot Patch Starter DB In New Cluster After OS Upgrade to 19.x (Doc ID 2742726.1)

Last updated on JANUARY 25, 2022

Applies to:

Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Customer cannot patch starter DB in new cluster after applying EPSU Update 19.2.19.0.0.201013 patch to a new cluster.

[root@xxxxxxvm01 ~]# dbaascli patch tools list
/usr/bin/perl: symbol lookup error: /var/opt/oracle/dbaascli/perllib/auto/Term/ReadKey/ReadKey.so: undefined symbol: Perl_Gthr_key_ptr

[root@xxxxxxvm01 ~]# /var/opt/oracle/misc/dbaas_diag_tool.pl -healthcheck
Can't locate JSON.pm in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /var/opt/oracle/perl_lib /var/opt/oracle/perl_lib /var/opt/oracle/bundled_perllibs /var/opt/oracle/perl_lib /var/opt/oracle/perl_lib) at /var/opt/oracle/perl_lib/DBAAS/odg.pm line 343.
BEGIN failed--compilation aborted at /var/opt/oracle/perl_lib/DBAAS/odg.pm line 343.
Compilation failed in require at /var/opt/oracle/perl_lib/DBAAS/csync.pm line 81.
BEGIN failed--compilation aborted at /var/opt/oracle/perl_lib/DBAAS/csync.pm line 81.
Compilation failed in require at /var/opt/oracle/perl_lib/DBAAS/logger.pm line 134.
BEGIN failed--compilation aborted at /var/opt/oracle/perl_lib/DBAAS/logger.pm line 134.
Compilation failed in require at /var/opt/oracle/misc/dbaas_diag_tool.pl line 91.
BEGIN failed--compilation aborted at /var/opt/oracle/misc/dbaas_diag_tool.pl line 91.

Changes

 Applied  EPSU Update 19.2.19.0.0.201013

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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