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Unable To Restrict Appointment Creation On Converted Leads (Doc ID 2743012.1)

Last updated on JANUARY 29, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.10.0 version, Lead Management

Unable to restrict Appointment Creation on Converted Leads



We have Leads available in system with status as CONVERTED. We are able to filter leads on status as CONVERTED and able to generate appointments.
Customer requirement is to restrict appointment creation on CONVERTED Leads.


How to restrict appointment creation on CONVERTED Leads?
 

Solution

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In this Document
Goal
Solution


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