Incorrect Rate Being Pulled When Shipment Reference Qualifier Is Used As A Condition In Rate Inquiry
(Doc ID 2743341.1)
Last updated on JANUARY 12, 2021
Applies to:
Oracle Transportation Management Cloud Service - Version 20.3 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Incorrect rate being pulled when Shipment Reference Qualifier is used as a condition in Rate Inquiry.
EXPECTED BEHAVIOR
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If user selects Shipment Reference Qualifier as NON_HAZARDOUS_GOODS,
Rates should be coming from Rate record that is defined for NON_HAZARDOUS_GOODS
STEPS
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The issue can be reproduced at will with the following steps:
1. Create 2 locations
2. Create a Rate Offering and Rate Record (Condition Shipment Reference Qualifier = NON_HAZARDOUS_GOODS )
3. Created another Rate Offering and Rate Record (Condition Shipment Reference Qualifier = HAZARDOUS_GOODS )
4. Create an Itinerary then navigated Ask Oracle > Rates
5. Populate data > Select Rates from locations defined above and Shipment Reference Qualifier > NON_HAZARDOUS_GOODS > OTM bring up HAZARDOUS_GOODS rates
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |