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Supplier Contact Users Attempting to Sign into OSN Get a Second Login Page and Unable to Access OSN (Doc ID 2743698.1)

Last updated on MAY 01, 2023

Applies to:

Oracle Social Network Cloud Service - Version 11.13.18.01.0 and later
Information in this document applies to any platform.

Symptoms

Newly created supplier contact users are unable to access Oracle Social Network (OSN).
They get a second login page when they try to access OSN. They get an invalid login error when submit the user credentials in the second login page.

Cause

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