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CREATE QUOTE PAGE FROM ACCOUNT/OPPORTUNITY SHOWS BLANK PAGE (Doc ID 2743914.1)

Last updated on JANUARY 13, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

We have had our CX Sales to CPQ integration working properly for a while now. Recently we notice that when we try creating a Quote both from an Account and an Opportunity the iframe open up and displays the CPQ headings, but none of the fields on the CPQ form populate.

There are no changes to the integration settings.

To reproduce, login to CX Sales > Navigate to an Account or Opportunity > Quotes and Orders Tab > Create Quote.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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