Employees Unable To Add New Contacts Using The Family & Emergency Contact RUI
(Doc ID 2743979.1)
Last updated on JANUARY 22, 2021
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.10.0 version, Global Human Resources
When employees try to add a contact using the Family & Emergency Contact quick action they're getting the following error occurs.
ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #9
Note, the error does not occur when editing an existing contact. Nor does the error occur when adding Co-worker as a contact.
As a workaround, were adding a new contact from Benefits module which works fine.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |