My Oracle Support Banner

SSO: Intermittent Login failures with errorReson=6 (Doc ID 2744769.1)

Last updated on JANUARY 18, 2021

Applies to:

Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 19A and later
Information in this document applies to any platform.

Symptoms

We have Candidates, and Users, that are sporadically receiving the errorReason=6, when accessing the internal career site, and staffing webtop through SSO. The candidate, or user, can close the browser session and come back into the site, and get in with no issue, without clearing cache.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.