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SSO: Intermittent Login failures with errorReson=6 (Doc ID 2744769.1)

Last updated on MARCH 28, 2023

Applies to:

Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 19A and later
Information in this document applies to any platform.

Symptoms

We have Candidates, and Users, that are sporadically receiving the errorReason=6, when accessing the internal career site, and staffing webtop through SSO. The candidate, or user, can close the browser session and come back into the site, and get in with no issue, without clearing cache.

Cause

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In this Document
Symptoms
Cause
Solution
References


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