Updates Made to the Candidates Profile Creates Additional Update Events in History [20D]
(Doc ID 2744968.1)
Last updated on JUNE 13, 2023
Applies to:
Oracle Taleo Recruiting Cloud Service - Version 20D and laterInformation in this document applies to any platform.
Symptoms
Candidate Profile History reflects a legitimate update followed by a another Update, with the same time stamp which was not actually made to the profile.
Expected behavior:
An update made by a user to the candidate's address will show in history as Basic profile - Updated followed by Details of what was updated, (e.g. Address (line 1) before change: 37 Alice Dr.)
Unexpected Behaviors
After making the update to a candidate's profile, there will be another History event of the type related to Preferences: Basic profile - Updated Preferred location(s) before change - this is unexpected behavior
Other updates to the Profile may result other types of history event updates - for example Work Conditions - Updated Willing to work on holidays before change: -
When attempting to add a reference to the profile, no update can be made but multiple reference updates are entered in the history
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |