Collections Strategy Screen Freezes And Does Not Display Correctly
(Doc ID 2745166.1)
Last updated on JANUARY 20, 2021
Applies to:
Oracle Fusion Advanced Collections Cloud Service - Version 11.13.20.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.10.0 version, Performance
ACTUAL BEHAVIOR
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Collections Strategy Screen distorts and freezes all navigation
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Collections Screen
2. Search a Customer
3. Click on Profile Tab
4. Click on Strategy Subtab and the screen freezes
Cause
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In this Document
Symptoms |
Cause |
Solution |