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Collections Strategy Screen Freezes And Does Not Display Correctly (Doc ID 2745166.1)

Last updated on JANUARY 20, 2021

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Performance

ACTUAL BEHAVIOR
---------------
Collections Strategy Screen distorts and freezes all navigation


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Collections Screen
2. Search a Customer
3. Click on Profile Tab
4. Click on Strategy Subtab and the screen freezes


Cause

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In this Document
Symptoms
Cause
Solution


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