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Task Email Received by Proxy Users Doesn't Contain the Full Directive (Doc ID 2745482.1)

Last updated on MARCH 26, 2021

Applies to:

Primavera Unifier Cloud Service - Version 20.9 to 20.11 [Release 20.9 to 20.11]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Action Emails that are sent to "Proxy" users do not reference the user that the recipient is the Proxy for.  For example, a proxy received a task email that contains only the following directive:  "Login to Unifier and click the User control panel link.  Select Proxy For and login as [Action Owner] to take a workflow action."

EXPECTED BEHAVIOR

The email should contain a message that includes the Action Owner - ex: "Login to Unifier and click the User control panel link.  Select Proxy For [Action Owner] and login as [Action Owner] to take a workflow action."

Changes

 

Cause

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