FA: SCM: OM: Pricing UOM Is Not Available In LOV When Adding An Unreferenced Return Line In A Sales Order (Doc ID 2745505.1)

Last updated on MAY 06, 2022

Applies to:

Goal

Pricing UOM is not available in LOV when adding an unreferenced return line in a sales order. 

Business use case: Item A is Dual UOM controlled. 

Item primary UOM is Cs (Case - Quantity Class),

Secondary UOM is Kg (Kilo - Weight Class),

Pricing UoM is "Ea" (Each - that belongs to Quantity Class)

When adding an unreferenced return line for this item in the sales order, only the Primary UOM (Cs in this example) is available in UOM LOV. 

But if a normal outbound line is being added, Pricing UOM (Ea) is also available in UOM LOV. 

Hence, the behavior is different in both the cases. Expectation is that Pricing UOM should be available in UOM LOV while adding an unreferenced return line to a sales order. 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.