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Fusion Global Payroll: JBO-PAY:::PAY_PAYPROC_UNKNOWN_ERR Error While Hiring an Employee Having Salary Basis With Rates Based On VBC (Doc ID 2745671.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Global Payroll

When attempting to hire an employee with Rates Based Salary Bases, the following error occurs.

ERROR
-----------------------
An application error has occurred. See the incident logs for more information

JBO-PAY:::PAY_PAYPROC_UNKNOWN_ERR: PAY-1635269 A system error occurred during processing. Contact your help desk.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Hire transaction
2. Error occurs while submitting

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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