Essbase Marketplace Not Starting Due to Expired Autonomous Transaction Processing (ATP) Cloud Database Certificate (Doc ID 2745890.1)

Last updated on JANUARY 26, 2024

Applies to:

Symptoms

While trying to start Essbase, there is an error in the AdminServer logs that it cannot connect to the database as the certificate expired. ATP was deployed as part of the Essbase stack. Able to connect to the database using SQL.

AdminServer.log:

oracle.security.jps.internal.policystore.util.JpsDataManagerUtil getDBConnection

WARNING: Can not connect DB with URL jdbc:oracle:thin:@(description=(address=(protocol=tcps)(port=1522)(host=<hostname>))(connect_data=(service_name=<service_name>))(security=(ssl_server_cert_dn="CN=<cname>,OU=<ou>,O=<organization>,L=<location>,ST=<state>,C=<country>")))

java.sql.SQLRecoverableException: IO Error: IO Error Received fatal alert: certificate_expired, Authentication lapse 0 ms.

oracle.security.jps.internal.credstore.ldap.LdapCredentialStore init

WARNING: Could not create credential store instance. Reason oracle.security.jps.service.policystore.PolicyStoreConnectivityException: oracle.security.jps.service.policystore.PolicyStoreException: Can not connect DB with URL [jdbc:oracle:thin:@(description=(address=(protocol=tcps)(port=1522)(host=<hostname>))(connect_data=(service_name=<service_name>))(security=(ssl_server_cert_dn="CN=<cname>,OU=<ou>,O=<organization>,L=<location>,ST=<state>")))]

Cause

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