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Accounts Getting Locked After Logging Out of Unifier Mobile App (Doc ID 2746167.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Primavera Unifier Cloud Service - Version 20.8 to 20.11 [Release 20.8 to 20.11]
Information in this document applies to any platform.

Symptoms

On : Unifier Mobile / iOS App 20.6

ACTUAL BEHAVIOR
---------------

Users are unable to log back into Unifier app after logging out. When users attempt to log back in, they receive the following message: "System error.  Please re-try your action. If you continue to get this error, please contact the administrator"

EXPECTED BEHAVIOR
-----------------------

The account should not get locked.

Cause

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In this Document
Symptoms
Cause
Solution
References


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