PRC:POZ: Supplier Profile Changes Rejected Due to Error When adding Bank Account at Address and Supplier Profile Level (Doc ID 2747053.1)

Last updated on APRIL 03, 2023

Applies to:

Symptoms

Internal Supplier Profile changes when adding Bank Account at Address level and Profile Level Changes are getting rejected without even sending for approval to Approver


ERROR:
Supplier Profile Change Request <number> for <Supplier Name> was Rejected due to Error

Rejected Reason One or more errors occurred while attempting to route the supplier profile change request for approval.

Recommended Actions
Review and correct the configured internal supplier profile change request approval rules, then submit a new supplier profile change request



Steps:
The issue can be reproduced at will with the following steps:
1. Login into Fusion Applications
2. Internal Supplier Profile Change Optin feature is already enabled for Bank Accounts
3. Query the Supplier
4. Add Bank Account at Address Level and Profile Level
5. Submit for approval



 

Changes

Cause

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