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Unable to Access Existing or Create New Experiments, Result In " Unable to load Experiment URL - Add Tag to Page and Reload URL" Error After Long Wait (Doc ID 2747160.1)

Last updated on APRIL 23, 2021

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Any or all of these symptoms can occur:

Unable to load an existing experiments or create new experiments, however the page with all of the existing experiments will load.


After a long wait(minute or so) trying to load the experiment, the following error will popup:  "Unable to load Experiment URL - Add Tag to Page and Reload URL". 

Load timeout for modules:

https://ccexperimentsstatic.oracleoutsourcing.com/js/atgsvcs.js,

https://ccexperimentsstatic.oracleoutsourcing.com/js/cc-metrics-1.0.js,

https://cloud-commerce-visit.oracleoutsourcing.com/Visit/js/oracleunifiedvisit.js

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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