Unable to Access Existing or Create New Experiments, Result In " Unable to load Experiment URL - Add Tag to Page and Reload URL" Error After Long Wait
(Doc ID 2747160.1)
Last updated on JUNE 15, 2022
Applies to:
Oracle Commerce Cloud Service - Version N/A to N/AInformation in this document applies to any platform.
Symptoms
Any or all of these symptoms can occur:
Unable to load an existing experiments or create new experiments, however the page with all of the existing experiments will load.
After a long wait(minute or so) trying to load the experiment, the following error will popup: "Unable to load Experiment URL - Add Tag to Page and Reload URL".
Load timeout for modules:
https://ccexperimentsstatic.oracleoutsourcing.com/js/atgsvcs.js,
https://ccexperimentsstatic.oracleoutsourcing.com/js/cc-metrics-1.0.js,
https://cloud-commerce-visit.oracleoutsourcing.com/Visit/js/oracleunifiedvisit.js
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |