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Failed to Lock the Record in Table Error When Write On Contact/Account Entity (Doc ID 2747418.1)

Last updated on FEBRUARY 14, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


We are logging the following error message in several cases with our integration using web services.

Failed to lock the record in table HZ_PARTIES with key oracle.jbo.Key [30000xxxx], another user holds

Could you kindly help us to solve this problem?


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