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Fusion Global Human Resources: Clicking On Any Tile On Homepage Routes To Blank Page (Doc ID 2747429.1)

Last updated on JANUARY 27, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
Clicking on any tile on homepage routes to blank page
When logging in with an admin user or an employee clicking on any quick action tile shows up a blank page.

Also when navigating to Setup and Maintenance > Search > access the Manage Person Security Profile task > Remote Region error is received.


EXPECTED BEHAVIOR
-----------------------
any quick action should load up as needed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Logon the Test application with any user and access a quick action
- Noticed that there is a blank screen.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do any functions on the application

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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