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Download Apps Option Is Not Visiable (Doc ID 2747465.1)

Last updated on NOVEMBER 07, 2022

Applies to:

Content and Experience Cloud - Version N/A and later
Content and Experience Cloud Service - Version N/A and later
Content and Experience Cloud Classic - Version 19.3.2 and later
Information in this document applies to any platform.

Symptoms

In Oracle Content and Experience Cloud (OCE), users are seeking a way to view the folders and files in the OCE web browser UI in a tree view as seen in the OCE desktop sync app.

Cause

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In this Document
Symptoms
Cause
Solution
References


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