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Oracle Fusion Recruiting Cloud: Error Clicking on 'Go To Partner Portal': "Unknown error in validate_user: 503 Service Unavailable" (Doc ID 2747643.1)

Last updated on FEBRUARY 03, 2021

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

After clicking on Go To Partner Portal on the job requisition for Broadbean integration, the following error is received:

Error!
Unknown error in validate_user: 503 Service Unavailable at /srv/deploy_aws_atsoraclerecruitingcloud/6203b4d8ff416faeb63cad6b58c0d4847cdace67/bin/../lib/Bean/APIClients/OracleRecruitingCloud/SOAP.pm line 58. at /srv/deploy_aws_atsoraclerecruitingcloud/6203b4d8ff416faeb63cad6b58c0d4847cdace67/bin/../lib/Bean/APIClients/OracleRecruitingCloud/SOAP.pm line 65. Bean::APIClients::OracleRecruitingCloud::SOAP::catch {...} (Mojo::Exception=HASH(0xd7fafe8)) called at /srv/deploy_aws_atsoraclerecruitingcloud/current/local/lib/perl5/Try/Tiny.pm line 123 Try::Tiny::try(CODE(0xd7f2a88), Try::Tiny::Catch=REF(0xd3a9cc0)) called at /srv/deploy_aws_atsoraclerecruitingcloud/6203b4d8ff416faeb63cad6b58c0d4847cdace67/bin/../lib/Bean/APIClients/OracleRecruitingCloud/SOAP.pm line 66...

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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