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Rescheduling Appointment Action From Appointment Information Manager Does Not Persist (Doc ID 2747669.1)

Last updated on JANUARY 28, 2021

Applies to:

Oracle Transportation Management Cloud Service - Version 20.3 to 20.3 [Release 20]
Information in this document applies to any platform.


Appointment Modification done via action>>reschedule appointment, on the Appointment Information Page does not persist

Detailed steps are as below

Order is planned on to a Shipment.

The issue has the following business impact:
Due to this issue, appointments does not persist there by affecting the pick up aspect of the service provider leading to operational inefficiencies


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