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Content And Experience UI Not Loading After User Role Changes (Doc ID 2747786.1)

Last updated on AUGUST 15, 2022

Applies to:

Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

Content and experience classic environment UI not loading.  Access it on the following url and get a blank page with spinning 4 circles:

https://hostname/documents/home

Cause

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In this Document
Symptoms
Cause
Solution
References


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