My Oracle Support Banner

Content And Experience UI Not Loading After User Role Changes (Doc ID 2747786.1)

Last updated on MARCH 22, 2024

Applies to:

Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

Content and experience classic environment UI not loading.  Access it on the following url and get a blank page with spinning 4 circles:

https://hostname/documents/home

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.