My Oracle Support Banner

Oracle Public Sector Permits Cloud: Additional Assessed Fees Email Not Firing (Doc ID 2747813.1)

Last updated on FEBRUARY 22, 2021

Applies to:

Oracle Public Sector Permits Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.10.0 version, Communications (email, text, alerts)

When staff add additional fees, it is expected that an email will automatically be sent to the applicant to notify them of the need to pay. However, for additional fees that are calculated and added with a status of Due, the email is no longer firing.

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.