Leads Trigger Checking If Owner Was Changed Is Executed Even If The Owner Is Not Changed
(Doc ID 2748020.1)
Last updated on OCTOBER 02, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.20.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.10.0 version, Lead Management
ACTUAL BEHAVIOR
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There is a Before Update trigger which checks if the OwnerId was changed and performs some actions.
The code is executed even if the ownerId field is not changed. Why
if(isAttributeChanged('OwnerId'))
{
setAttribute('Working_c','N')
}
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |