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Unable To Apply An Open Credit Memo To An Open Invoice - Error: Invalid value (Doc ID 2748028.1)

Last updated on JANUARY 29, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

Trying to apply Credit Memo (CM)  to a specific invoice, the following error message is displayed:

ERROR
-----------------------
Error: Invalid value: <Invoice_Number>


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Receivables > Accounts Receivable > Manage Credit Memo Applications
2. Search and open CM
3. Apply to issue Invoice


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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