My Oracle Support Banner

Trade Transaction Document Does NOT Have Extension During Download (Doc ID 2748169.1)

Last updated on MARCH 16, 2021

Applies to:

Oracle Global Trade Management Cloud Service - Version 20.3 and later
Information in this document applies to any platform.


Document does NOT have extension during download

Document generation was set up on Trade Transaction and the document is in RTF format. When user views it, system prompts to download a file without extension. That causes a lot of confusion as users don't know what program to use to open the file.

The issue can be reproduced at will with the following steps:
1. Create a report with Default Display format as RTF
2. Create Document type with the above report
3. Generate the Document with extension as Microsoft Document
4. View the Document




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.