My Oracle Support Banner

Can Not See the Performance Measure from Participant Snapshot (Doc ID 2748244.1)

Last updated on JANUARY 29, 2021

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

Calculation was not generating commission for a specific performance measure "ORD 1 YTD PM".
When check in Participant Snapshot > Manage Compensation Plan, can see the other performance measures but not this one.

STEPS
1. Update performance measure "ORD 1 YTD PM" to extend the end-date to 2021
2. Run Deploy Compensation Plan
3. Run Calculation
4. Review commission and notice no commission generated for this performance measure
5. Check at compensation plan level ( Navigator > Compensation Plan > Manage Plan Component ) and can see all three performance measures
6. Check at participant level ( Navigator > Participant Snapshot > Manage Compensation Plan > Drill down on plan component ) and can see only two of the performance measures

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.