FA:SCM:MFG Unable to Track Multiple Serial Components to Multiple Serialized Finished Goods (Doc ID 2748261.1)

Last updated on FEBRUARY 08, 2021

Applies to:

Symptoms

User is only able to see Genealogy details for the first Finished Good (FG) item.
The Second FG item, the button to view the details is disabled. Hence user is unable to view Work Order's complete Genealogy.


STEPS
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The issue can be reproduced at will with the following steps:

FG Item: ABC-1008:
Serial: Dynamic entry at inventory receipt
Control: No lot control
Enable Genealogy Tracking: Yes
Enable Asset Tracking: Not Tracked

Component Item: ABC-1009:
Serial: Dynamic entry at inventory receipt
Control: No lot control
Enable Genealogy Tracking: Yes
Enable Asset Tracking: Not Tracked

Component Item: ABC-1002:
Serial: Dynamic entry at inventory receipt
Control: No lot control
Enable Genealogy Tracking: Yes
Enable Asset Tracking: Not Tracked

1. Create Work Order for Item ABC-1008 with Qty 2
2. Complete with details: Operation 10, first quantity
3. Complete with details: Operation 30, first quantity
4. Complete with details: Operation 10, second quantity
5. Complete with details: Operation 30, second quantity
6. Review Product Genealogy: only able to view details for the first FG. The second FG's Genealogy details button is disabled.

Changes

 N/A

Cause

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