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Oracle Fusion Learning Cloud: Error When Attempting to Play Learning Content: "The cloud service you are trying to access is currently undergoing maintenance." (Doc ID 2748445.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

When trying to play any type of Catalog Resources (Video, PDF, SCORM, Course Cover Art icons, etc.), the following error occurs:

The cloud service you are trying to access is currently undergoing maintenance. Rest assured, we will get you up and running again as soon as possible. We apologize for the inconvenience.

Cause

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In this Document
Symptoms
Cause
Solution


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