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Fusion Global Payroll: Element Entries Automatically End Dated When the Deduction Amount Has Been Fully Recovered (Doc ID 2748660.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
Element auto closed for unknown reason

EXPECTED BEHAVIOR
-----------------------
Element not getting end dated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. information elements are used to be driven for loans calculation upon processing the recovery (deduction element) issued, but in some cases the element entry is ended without reason;
2. after the element ended there is another filed that appears in element entry details page - 'Settlement Date';
3. deleted the end date using clear end date option (the end date field cleared and 'Settlement Date' still exist), but the element didn't process again despite it became active.

Cause

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In this Document
Symptoms
Cause
Solution


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