Fusion Global Payroll: Payslip Reprinting Report Does Not Produce Output and Gives Errors: There was an error opening this document. This file cannot be opened because it has no pages or The PDF file you're trying to open is corrupted.
(Doc ID 2748728.1)
Last updated on MAY 05, 2021
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.04.0 and laterOracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.20.10.0. The note has been reviewed and is current for release 11.13.21.01.0.
Symptoms
When attempting to run "Payslip Reprinting Report" and trying to open the output, the following error occurs:
There was an error opening this document. This file cannot be opened because it has no pages.
STEPS
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The issue can be reproduced with the following steps:
1. Go to My Client Groups > Payroll > Submit a Flow.
2. Run "Payslip Reprinting Report" > completes successfully.
3. Try to open the report and receive the error above.
When you try to generate the same report through the Business Intelligence (BI) catalogue, this message appears:
The PDF file you're trying to open is corrupted.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |