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Backup Of SOACS Instance Failed (Doc ID 2748806.1)

Last updated on FEBRUARY 02, 2021

Applies to:

SOA Suite Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Backup of SOACS Instance Failed

<th>Supplemental Logs<td>&lt;<****>BR:An Oracle Storage Cloud Service container is configured...The backup archive already exists in the block storage and does not need to be downloaded from the Oracle Storage Cloud Service container...The required middleware home runtime environment is missing or incomplete on the host <hostname> at the path <MIDDLEWARE_HOME>... Unable to start the backup...<br><*****> BR:PSM-BKP-50106: Operation failed and will be retried.<br><****> BR:PSM-BKP-50103: Execution of the backup operation failed with exception. If the problem persists, contact Oracle Support Services.<br><***> BR:PSM-BKP-50106: Operation failed and will be retried.<br><***> BR:PSM-BKP-50207: Failure code: ERROR_sm.rex.command.exception.<br>&gt;</td>
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<tr>
<th>Summary<td>
<pre>Job &lt;*** &gt; v46, action=onFailure, Failed, namespace=backup_service, service type=SOA, version=v1, operation=start-backup, cleanupActionIndex=0, retryCount:0, jobRetryCount:0, jobRetryWaitTime:0, created: 2021-01-25T22:12:33.514+0000, started: <***>, to retry: <***>, failingStartTime: <***>, domain:idcs-******************, instance:<instancename>, wm:SM_server1

FAILED CURRENT JOB ***: action: completed

FAILED CHILD JOB ***: action: rex-anyscript-poll-rex-reply
   code: REX.Anyscript.operation.failed, message: host = '<IP>'. job id = '***'
FAILED CHILD JOB ****: action: rex-anyscript-poll-rex-reply
FAILED CHILD JOB ****: action: rex-anyscript-poll-rex-reply
   code: REX.Anyscript.operation.failed, message: host = '<IP>'. job id = '***'</pre>
</td>
</tr>

rex-anyscript-poll-rex-reply-2
retry #2
v11, SM_server1, SM_server1-1611304645070, oracle, emea-psm-mt1, sm version=20.4.3-507; SHA=4972adb3eb1a5b264ba903bd56e10c8b729a112d; build.date=<****>
[INFO]:executing action: rex-anyscript-poll-rex-reply
[INFO]:Job Attributes: rexStateHome=/u01/app/oracle/tools/paas/state START_TIME=1611678259039 host=<IP> rex-anyscript-attr=224321936 serviceId=755802857 rexScriptHome=/u01/app/oracle/tools/paas/bin/platform/smproxy
[INFO]:COMMAND:bash -c 'export SM_PROXY_STATE_HOME=/u01/app/oracle/tools/paas/state/oracle; python /u01/app/oracle/tools/paas/state/oracle/engine/smproxy-cli.py status '
[INFO]:REX Anyscript job: exception code = sm.rex.command.inprogress, exception message = sm.rex.command.inprogress: PSM-REX-0022: remote execution is still in progress: submissionId=224321936, json= {"status":"JOB_RUNNING","SM_EXECUTION_ID":224321936,"logFile":"/u01/app/oracle/tools/paas/state/oracle/slot224321936/log","errFile":"/u01/app/oracle/tools/paas/state/oracle/slot224321936/err","outFile":"/u01/app/oracle/tools/paas/state/oracle/slot224321936/out","returnCode":"","startTime":"<***> UTC","endTime":""}
[INFO]:REX Anyscript job: Rex-anyscript is still in process. retried count: 1. retry later: rex-anyscript-attr, rex id=224321936
[INFO]:finished action: rex-anyscript-poll-rex-reply
[INFO]:Action returned status: RETRY

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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